Privacy Policy – Your Solutions 360

Effective Date: January 1, 2026

Important Notice Regarding Text Messaging Data

Your Solutions 360 ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All SMS opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and physical address

  • Payment information when making a purchase or requesting a service

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

We may also collect information automatically through website usage, including:

  • IP address, browser type, and device information

  • Website analytics and usage patterns

  • Cookies and similar tracking technologies

Customer Communication

We may retain records related to your interactions with us, including:

  • Inquiries and service requests

  • Appointment details and preferences

  • Service history and feedback

2. How We Use Your Information

Your information is used to:

  • Provide and improve our services

  • Process transactions and payments

  • Communicate about inquiries, appointments, and updates

  • Enhance website functionality and user experience

  • Ensure security and fraud prevention

  • Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Opt-In & Consent

By subscribing to our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and service updates.

  • You will only receive messages if you explicitly opt in

  • We maintain timestamped records of all opt-in actions

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

You may cancel SMS notifications at any time:

  • Reply “STOP” to any message you receive

  • A confirmation message will be sent and no further messages will be delivered unless you opt in again

  • Opt-out requests are processed within 24 hours

Message Frequency & Content

  • Frequency varies based on your interactions with our business

  • Messages relate directly to services you have requested

  • Promotional messages are only sent with explicit consent

Help & Support

  • Reply “HELP” to any message for assistance

  • Contact support at [email protected]

    during business hours

Carrier Information

  • Standard message and data rates may apply

  • Carriers are not responsible for delayed or undelivered messages

  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection

  • Opt-in information and consent records are never shared for marketing purposes

  • Sharing with subcontractors is limited to support services, e.g., SMS delivery

  • Strict data protection measures safeguard all opt-in information

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share data with:

Service Providers

  • Third-party vendors assisting in operations (payment processing, appointment scheduling)

  • SMS aggregators/providers for delivering consented messages

  • All vendors are contractually obligated to maintain confidentiality

Legal Compliance

  • When required by law, legal process, or to protect our rights

  • In response to valid law enforcement requests or court orders

Business Transfers

  • In case of mergers, acquisitions, or asset sales

  • Your data remains protected under this Privacy Policy

Note: SMS opt-in data and consent are only shared with SMS service providers for messaging purposes.

5. Data Security

We implement reasonable security measures including:

  • Encryption of sensitive data in transit and at rest

  • Secure access controls and authentication

  • Regular security assessments and updates

  • Employee data protection training

  • Breach notification protocols as required by law

  • Backup systems and disaster recovery procedures

Despite these measures, no system is completely secure. We use commercially reasonable methods to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic and user behavior

  • Remember your preferences

  • Improve website functionality and experience

  • Measure service effectiveness

You can manage cookies via your browser settings. Disabling cookies may limit some website features.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing emails using the "unsubscribe" link

  • Opt-out of SMS messages by replying “STOP”

  • Request details on how we process your data

  • Withdraw consent for future communications

  • File a complaint with a supervisory authority if your rights are violated

To exercise your rights, contact us using the information below.

8. Third-Party Links

Our website may include links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version is always available at https://yoursolutions360.net

. Significant changes will be communicated via email or website notice.

10. Contact Us

For questions about this Privacy Policy or your data:

Your Solutions 360

By using our website and services, you consent to this Privacy Policy.